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The Capitol Apartments FAQs

The Capitol Apartments Foyer

Below are some of our most frequently asked questions. Please contact us if you have any further questions.
Ph: (07) 3844 5800 (Office Hours) or Email:

Booking and Check-In

Free Wi-Fi and Parking

Q: Is there free Internet access?

Yes, guests have complimentary internet access via our wi-fi system. Please talk to reception at Check-in.

Q: Is there free parking?

Yes, but not guaranteed.
We do offer free parking for 1 vehicle per room, space permitting.
During peak times or major local events, we can not guarantee parking.
Parking space can not be booked

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check-in is 2.00 pm. Check-out is 10.00 am.

Q: What are the reception hours?

Office hours:

Monday to Friday: 9:00 am - 5:00 pm
Sat: 10:00am - 3:00pm
Sunday: closed

The entry doors to the building will be unlocked from 9:00 am - 5:00 pm Monday to Saturday, and closed on the weekend - guests will need their issued security swipe to access the building outside of these times. Please contact the hotel for details.

Q: Is after hours check-in available?

Yes, should you be arriving after hours, please contact reception prior to your stay so we can provide you with our after-hours check-in procedure.

Q: Can I have a late check-out?

Late check-outs are subject to availability. Please enquire with reception if you would like to organise a late check-out. Please note: late check-out fees apply.

Q: What is the cancellation policy?

Cancellations or changes to bookings must be made at least 48 hours prior to the check-in date and time (based on 2:00 pm arrival). If 48 hours prior notice is not provided, or for no shows, the entire booking amount will be payable.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: What facilities do you have?

We have a pool, gym, and day spa (provided by third party company, A-Spa).

Q: Is all linen provided?

Yes. Extra linen can be provided with fees. Please check with reception.

Q: How long is the pool and is it heated?

The pool is 12m long and it is not heated.

Location FAQ's

General information about our location.

Q: How close is Brisbane CBD?

Approx. 15 min walk across the Victoria Bridge.

Q: How close is the Brisbane Convention & Exhibition Centre?

The Brisbane Convention & Exhibition Centre (BCEC) is located just a short walk away (750m) from The Capitol Apartments.

Q: Are there shops or restaurants nearby?

Yes, within walking distance there are hundreds of shops and restaurants. You're in the cultural center of West End, South Bank and South Brisbane

Q: Is there public transport nearby?

Yes, South Brisbane Train Station is located a short walk (500m) away from The Capitol Apartments. South Bank's Cultural Centre bus station is located 400m.

Q: What local attractions are in the area?

The Capitol Apartments are located just a stone's throw away from South Bank's Cultural Precinct and Parklands. Local attractions that are in within walking distance of our hotel include:
  • Queensland Museum,
  • Queensland Art Gallery
  • GOMA: Gallery of Modern Art,
  • the State Library of Queensland,
  • QPAC: Queensland Performing Arts Centre,
  • The Brisbane Convention and Exhibition Centre,
  • South Bank Parklands,
  • the Wheel of Brisbane.
  • Brisbane CBD is also just a short 15-minute walk away.

Q: How far away is Suncorp Stadium & The Gabba?

Both attractions are approx. 3 km walking distance.

Q: Where can I buy groceries locally?

IGA Supermarket is approximately 350 metres walk.
Coles Supermarket is approximately 600 metres walk
Woolworths Metro is approximately 350 metres walk


Page last modified by TCA
Example of the Peel Street Tavern food cache0 View of the outdoor pool Walking trail in the Botanical Gardens Brisbane Sign, South Bank The Capitol Apartments Foyer