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COVID-19 INFORMATION

Staying safe during your stay

The Capitol Apartments

Government Health Directives change continually.

The Capitol Apartments follow Government regulations which have impacts on both you and the hotel's operations. Please make yourself familiar with the information in the below link.

Reference:
Qld Government Health Directives
Queensland Restrictions at 80% double-dose vaccination

Please ensure you arrive safely and in good health - if have any COVID-19 symptoms please notify us by calling the Reception during office hours ((07) 3844 5800).

Adhering to the expert advice

We adhere to the expert advice provided by the State and Federal regulators, local government, and their respective health authorities. While we do this, we also need your cooperation with the following to ensure that you have a safe stay with us:
  • From 17th Dec 2021, as per the Chief Health Officer public health direction: Only 'Fully vaccinated' people will be able to attend Hotels. Guests will be asked to show proof of their vaccination status. More...
  • It's your responsibility to ensure you're eligible to travel before booking and travelling. Please check on travel restrictions and special requirements that pertain to your circumstances. (See Reference Link Above)
  • If required: bring your own masks and wear it properly while in public, including while outside your room.

Your health and safety are our top priorities.

  1. Our staff have undertaken training in the minimisation of the COVID-19 virus spread. Please follow their instructions.
  2. Our staff follow social distancing at all times, especially during arrival and departure.
  3. Our staff clean counters, doors knobs and elevators with disinfectants on a regular basis.
  4. Our staff will not handle your personal items including baggage at any time during your stay.
  5. Our staff undergo regular temperature screening.
  6. All our staff are provided with protective masks and gloves
  7. We ask you to observe the universally recommended protective precautionary measures, including practising high personal hygiene and social distancing.
  8. Social distancing will be observed with floor markers at the check-in counter.
  9. If there are people in the elevator when it arrives, please wait for the next elevator cycle. (Note: room occupancy is low at the moment so you will usually find the elevator empty)
  10. Hand sanitisers are available for guests and staff at designated locations.
  11. Use Web and/or mobile check-in to reduce surface and physical contact.
  12. Food Many of our rooms are self-contained with a kitchen (Studios have a microwave in a kitchenette)- our local shopping centre can be used to stock up with food, also, local restaurants have pickup and delivery.
  13. Pool and gym may be closed due to Government regulations.

Thank you for helping us to maintain people's health during this global issue.

Regards
Team at The Capitol Apartments
Enquiries: (07) 3844 5800 (Office Hours 9:00am-5:00pm Mon-Fri)

 

Page updated by gr8